Shipping
Order Processing Time
We aim to dispatch all orders within a 1 – 3 business day period, (excluding public holidays), Monday to Friday AEST from Burleigh Heads, Gold Coast.
Express orders receive priority handling and are typically dispatched on the same business day.
Orders placed after 12:00pm AEST or on weekends will be dispatched from the next business day. Orders placed during a promotion, re-stocking or holiday period, please allow an additional 2-5 business days for processing.
Domestic Shipping - Australia
| Standard Shipping | 3-5 Business Days | 12.00 AUD |
|---|---|---|
| Express Shipping | 1-3 Business Days | 20.00 AUD |
International Shipping (New Zealand)
| Express Shipping | 2-5 Business Days | 30.00 NZD |
|---|
Tracking Your Order
Once your order is shipped you will receive an email confirmation which will include your tracking number. Please allow up to 12 hours for your tracking number to be active.
If you have created an account with us, you will be able to view the status of your order online when you log into your account.
Shipping During Sale Periods
During promotions, peak periods or public holidays, please allow up to 2-5 additional business days for processing and handling. This is in addition to the shipping timeframe quoted at checkout.
Shipping Disruptions
We may experience unexpected delays on international parcels in selected countries from time to time. For more information, please visit the Australia Post Information page here or contact us if you have any further questions love@lackofcolor.com.au.
Please note, all shipping times provided are estimates only and do not consider unforeseeable delays due to disruptions to the postal service. These delays are outside of our control, particularly as the current situation continues to change and evolve daily. Please refer to Australia Post website for further information.
For more information, please visit the Australia Post Information page here.
We apologise for this inconvenience and thank you for your understanding.