Shipping

Shipping & Delivery 

Find shipping rates, delivery times and information for your destination.

United States Shipping Rates

All U.S. orders ship with “Authority to Leave” unless Signature on Delivery is selected at checkout.

We are unable to cancel or update your order once it has been processed or dispatched. If you need to make changes to your order details, please contact us at love@lackofcolor.com as soon as possible, and we’ll do our best to assist before your order ships.

Shipping options
Standard Shipping3-5 Business Days$15.00 / Free when you spend $175
Standard Shipping + Signature required3-5 Business Days$22.50
Express Shipping1-3 Business Days$25.00
Express Shipping + Signature required1-3 Business Days$32.50

Delivery times are estimates only and do not account for unforeseen delays. Delivery to remote or rural areas may take additional time. There is a 1–3 business day processing time on all orders. Once your order has shipped, you’ll receive an email with a tracking link.

Australia Shipping Rates

Shipping options
Standard Shipping3-5 Business Days12.00 AUD
Express Shipping1-3 Business Days20.00 AUD

New Zealand Shipping Rates

Shipping options
Express Shipping2-5 Business Days30.00 NZD

Canada Shipping Rates

We ship to international destinations via express services with Australia Post, with delivery times varying depending on your location. Times and costs are approximate; the final cost is calculated at checkout.

Shipping options
Express Shipping3-6 Business Days35.00 CAD

Delivery times are estimates only and do not consider any unforeseeable delays.

Import duties and taxes may apply and are the recipient’s responsibility. These fees are determined by your country and are not included in the price or shipping.

United Kingdom Shipping Rates

We ship to international destinations via express services with Australia Post, with delivery times varying depending on your location. Times and costs are approximate; the final cost is calculated at checkout.

Shipping options
Express Shipping3-5 Business Days20.00 GBP

Delivery times are estimates only and do not consider any unforeseeable delays.

Import duties and taxes may apply and are the recipient’s responsibility. These fees are determined by your country and are not included in the price or shipping.

Europe Shipping Rates

We ship to international destinations via express services with Australia Post, with delivery times varying depending on your location. Times and costs are approximate; the final cost is calculated at checkout.

Shipping options
Express Shipping3-10 Business Days25.00 EUR

Delivery times are estimates only and do not consider any unforeseeable delays.

Import duties and taxes may apply and are the recipient’s responsibility. These fees are determined by your country and are not included in the price or shipping.

Mexico & US Territories Shipping Rates

We are unable to cancel or update your order once it has been processed or dispatched. If you need to make changes to your order details, please contact us at love@lackofcolor.com as soon as possible, and we’ll do our best to assist before your order ships.

Shipping options
Express Shipping4-6 Business Days$24.99

Delivery times are estimates only and do not account for unforeseen delays. Delivery to remote or rural areas may take additional time. There is a 1–3 business day processing time on all orders. Once your order has shipped, you’ll receive an email with a tracking link.

International Shipping Rates

We ship to international destinations via express services with Australia Post, with delivery times varying depending on your location. Times and costs are approximate; the final cost is calculated at checkout.

Shipping options
Express Shipping8-12 Business Days$35.00

Delivery times are estimates only and do not consider any unforeseeable delays.

Import duties and taxes may apply and are the recipient’s responsibility. These fees are determined by your country and are not included in the price or shipping.

Order Processing Time

We aim to dispatch all orders within a 1 – 3 business day period, (excluding public holidays), Monday to Friday AEST from Burleigh Heads, Gold Coast.

Express orders receive priority handling and are typically dispatched on the same business day.

Orders placed after 12:00pm AEST or on weekends will be dispatched from the next business day. Orders placed during a promotion, re-stocking or holiday period, please allow an additional 2-5 business days for processing.

Tracking Your Order

Once your order is shipped you will receive an email confirmation which will include your tracking number. Please allow up to 12 hours for your tracking number to be active.

If you have created an account with us, you will be able to view the status of your order online when you log into your account.

Shipping During Sale Periods

During promotions, peak periods or public holidays, please allow up to 2-5 additional business days for processing and handling. This is in addition to the shipping timeframe quoted at checkout. 

Shipping Disruptions

We may experience unexpected delays on international parcels in selected countries from time to time. For more information, please visit the Australia Post Information page here or contact us if you have any further questions love@lackofcolor.com.au.

Please note, all shipping times provided are estimates only and do not consider unforeseeable delays due to disruptions to the postal service. These delays are outside of our control, particularly as the current situation continues to change and evolve daily. Please refer to Australia Post website for further information.

For more information, please visit the Australia Post Information page here.

We apologise for this inconvenience and thank you for your understanding.